Natalia Gruszczynska
Here's how my experience and impact can enrich yours.
PROJECT AND PROCESS MANAGER | PMP | LEADERSHIP
I'm a Senior Project Manager who brings together what some treat as separate worlds - technology, business, and people. Over the past 10+ years, I've built trust with startup founders and enterprise executives alike, turned chaotic handoffs into smooth-running partnerships, and created processes from scratch. I've coordinated international teams across software houses, startups, global corporations, and non-profits - and what I've learned is that the common thread behind every successful project and product is a leader who cares enough to build something that works, not just delivers what was asked.
What people value most about working with me is that I make them feel like they have a real partner. Clients trust me because I take ownership and I show up. Teams trust me because I bring clarity, honest feedback, and momentum - not micromanagement. I see what makes each team unique and I help them use that to grow.
I'm a certified PMP (Above Target), a Scrum Master, and I'm currently beginning a product builders program: AI Product Heroes. AI isn't something I'm only learning - it's how I already work. I use Claude Code, Cursor AI, or Gemini every day to think faster, communicate clearer, and turn messy complexity into structured action. I'm always testing what's new because I'm convinced that the future of project management is AI-augmented - and I want to be at the front of that shift.
Experience
IT Project Manager, Adchitects
Sept 2024 - present
As an IT Project Manager at a software agency, I take full ownership of multiple U.S. client projects simultaneously - from the moment sales says "go" through delivery, budget control, and long-term client partnership. I coordinate cross-functional teams of 8 to 10 designers, developers, SEO and QA specialists. I'm the primary client contact and I act as Product Owner to the client: I am regularly in touch with both project and technical teams as well as with C-level stakeholders. I handle escalations, maintain a response standard, and am alert for new product ideas. I manage project profitability hands-on: identifying risks, upselling additional scope when it adds value, and negotiating budget reallocations with clients to protect delivery quality. I enjoy setting up new processes when I spot the opportunity for optimization. In my passion for building processes and implementing AI, I successfuly run an AI-driven development digital project team for a highly-regulated American client. I use AI tools every day - for documentation, requirements synthesis, client communication, and automating repetitive tasks. I lead teams through authenticity and connection, having success at skilling up and retaining talent in the team.
Matching Manager, Tech To The Rescue
Sept 2023 - Jul 2024
I owned the full project initiation for over 150 IT partnerships - from outreach and technical sales through scoping and kickoff between software houses and non-profit clients worldwide (Europe, USA, Africa, Asia). By analyzing technical requirements and tech-readiness with C-level stakeholders, technical teams, and aligning teams across time zones, I successfully matched over 100 technology partnerships valued at record $1 million in software development. I built the onboarding workflows, partner journey documentation, and reusable templates that scaled the matching process across the organization. I was the single point of contact for both technical and non-technical stakeholders, translating complex requirements into clear, actionable briefs. I coordinated technical challenges and discovery sessions for a Zero Hunger Hackathon in 2024.
Senior Partnerships Manager, MillionPugs Ltd
Jun 2022 - Jun 2023
I built the client onboarding process from scratch in a fast-growing startup, acquiring and introducing over 5,000 advertisers across Europe and North America. I negotiated and managed key B2B accounts with top e-commerce brands like Takeaway, Wolt, and Douglas - owning each client relationship end-to-end. I worked directly with developers and creative teams to deliver agile technical implementations that built the foundational infrastructure for the start-up's affiliate platform for gamers (League of Legend, World of Tanks). I monitored performance metrics to optimize partner and end user journeys, identifying patterns and turning insights into process improvements that the team could reuse.
Senior Publisher Development Manager, Awin Global
Jul 2019 - May 2022
I led complex cross-departmental projects involving IT, sales, legal, and finance - managing multiple parallel workstreams and international stakeholders simultaneously (Poland and Europe). I introduced innovative technology partnerships, including visual search widgets like ViSenze and Ad4mat, or a "TikTok for Affiliates" partnership - building new workflows, validating feasibility, and scaling what worked. This earned me an individual innovation award. By creating a new sales affiliate process for mass media publishers such as Marquard, Burdamedia, I created constant commission growth channels. I generated hundreds of global business published leads, I managed pipeline, and reporting using Salesforce and Asana across multiple simultaneous accounts.
Senior Publisher Management Manager, Awin Global
Apr 2017 - Jun 2019
I managed over 30 technology provider partnerships simultaneously - including payment, loyalty, programmatic, and retargeting platforms - handling outreach and sales, onboarding, technical integrations, and performance tracking with proven quarter-to-quarter commission and revenue growth. I built reusable enablement assets for the broader partnerships team: OKRs, case studies, and business documentation. I oversaw technical integrations with major online publications I personally acquired for the network such as Vogue and Elle, coordinating across internal and external teams to ensure operational alignment. By consistently delivering high sales performance and strong KPI achievements, I was recognized with an annual management board award.
Education
& Key Certificates
Master’s Degree in English Philology 2010-2015
English Literature and Translation
AI Product
Heroes (upcoming) 2026
BRAVE
IT Architecture & Management 2024
IAMPM
Scrum Master Certified
2021
SCRUMStudy
Project Management Professional 2025
PMI
Results: Above Target
IT Development Process 2023
IAMPM
Mental Health First Aider
2021
MFHA England
UX Design, Product Management & AI 2025
Uxcel.com
Future Leadership Programme 2022
MindGym
DIMAQ Professional 2019
IAB
Skills
Agile & IT Project Management
I deliver end-to-end project execution in Agile - setting clear scope, deliverables, timelines, and risk plans - so my team and stakeholders stay aligned from discovery to launch. I integrate AI into my daily workflow: using it for planning, reporting, automating repetitive tasks, and communicating effectively. I lead growth and maintenance projects in T&M, fixed, and mixed business models across multiple clients simultaneously.
AI Productivity & Tooling
I deliver productivity improvements by applying conversational AI and prototyping tools (Cursor.ai, Claude Code) of my work, helping me iterate with teams and clients more efficiently, organize work more clearly, and produce better documentation so delivery stays on track. AI is my daily working tool, not a nice-to-have. I use Claude Code, Cursor AI, ChatGPT, Gemini and more.
Cross-Industry Knowledge
I have deep understanding of different industries, business models, KPIs, and cultures - from startups to enterprise hierarchies, from e-commerce to non-profits to software development. This lets me quickly understand what a client actually needs, even when they're entering new territory themselves.
B2B Partnerships
I deliver B2B partnership value by owning the relationship lifecycle end-to-end understanding the full set of stages, roles, and business structures that make partnerships work. I bring deep, hands-on experience across global markets and industries helping align stakeholders, onboarding smoothly, and building relationships that perform consistently. Clients feel they have a trusted partner, not a project coordinator. I've built business relationships from startup founders to enterprise C-level stakeholders across Poland, Europe, and the US.
Builder Mindset
I thrive in environments where there's no ready playbook and where I create one. Whether it's designing an onboarding process from scratch for a startup that had none (Million Pugs), initiating an AI-based project flow for a new digital project (Adchitects), or building a one-year long matching program for an educational platform (Dare IT via Tech To The Rescue). I see gaps and I fill them with systems that stick and I don't wait for someone to tell me to act.
Team Leadership
I deliver leadership by motivating the team and creating momentum so people feel supported, improve their skills, and move forward confidently. I set priorities clearly, turn collaboration into concrete action and growth steps, and keep communication focused and honest. I score highly on communication and efficiency (4.85/5) and receive high NPS from my clients.
Business‑to‑Technical Translation
I bring project and product requirements out into the open: I capture stakeholder needs, clarify requirements, and turn them into structured work plans and strategies - reducing confusion, managing expectations, and preventing rework. I'm skilled in both technical scoping and consultative conversations with clients. Ideation and discovery are one of my most favorite parts of collaboration. I deliver the "translation layer" between stakeholders and delivery teams by converting business expectations into concrete technical requirements and scope boundaries, so teams know exactly what to build and why it matters. Clients entering unknown territory - like AI transformation - feel guided and supported.
Cross‑Functional Coordination
I coordinate across design, development, QA, SEO, and all related stakeholders - so that things don't get lost in translation between roles and delivery doesn't stall. When projects span multiple service lines, I make sure every intersection is covered.
Software & Key Tools
Delivery & Tracking
ClickUp · Jira · Asana
Collaboration & Docs
Slack · G-Suite · Notion · MS Office
CRM & CMS
Salesforce · Airtable · WordPress CMS
AI Tooling
Claude Code · Cursor AI · ChatGPT · Gemini
Planning, Mapping & Design
Miro · Figma
Data-Driven
MS Excel, Airtable, Salesforce
Reach Out for Opportunities
© 2026 by N. Gruszczynska.